620-349-5155 Who could be calling?

A Tech Support Scam is a type of phone spam where scammers pretend to be from a legitimate tech company, such as Microsoft, Apple, or a broadband company, claiming that there's a problem with your computer or internet connection. The goal of these scams is to trick you into giving remote access to your device, paying for unnecessary support services, or revealing personal information.

Typically, these scams follow a similar pattern:

1. The scammer calls, claiming to be a technical support specialist.
2. They tell you that your computer, smartphone, or internet connection has a serious problem, such as a virus, malware, or other security threat.
3. They ask you to give them remote access to your device, or they guide you through a process to fix a problem that doesn't actually exist.
4. Once they have access to your device, they may install malicious software, steal personal information, or demand payment to fix the non-existent problem.

To protect yourself from tech support scams, keep the following tips in mind:

• Never give control of your computer or share passwords with anyone who contacts you out of the blue.
• Legitimate tech companies will never call you unsolicited to fix a problem you didn't know you had.
• If you're unsure about a call, hang up and contact the company directly using a phone number or website you know is real.
• Never provide credit card or financial information to someone claiming to be from tech support.

If you believe you have been a victim of a tech support scam, report it to your local authorities and take steps to remove any potential malware from your device.